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Introduction to eCommerce Credit Card Payments

Credit card payments are a critical component to almost every eCommerce business worldwide. As an eCommerce merchant or professional you are expected to understand how credit card payments work. Who are the players in a credit card transaction? What are the types of transactions you need to process to accept payments? Do all of the credit cards work the same? How fast will you get paid for your transactions? Who is responsible for fraud and when? What fraud tools do the card associations provide?

Working in eCommerce means at some point you will need to understand how to setup, negotiate and/or manage your merchant account. Whether you are brand new to eCommerce or an established merchant that has never had the time or responsibility for managing payments, this course will provide you the background information you need to know to be able to layout the payment processes and transactional use cases, as well as to intelligently discuss the business considerations for supporting credit card payments online.

Key Concepts Covered:

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After completing this course you should be able to answer and discuss the following questions:
(1) How does credit card processing work in the online and CNP channel? (2) How does credit card processing affect merchants? (3) What are the common fraud tools card associations provide to merchants?

Training Objectives:(1) Gain a basic underlying understanding on the role, function and responsibilities of all of the potential entities that can touch an online payment, including who represents whom. (2) Be able to define the stages of an online credit card purchase detailing the physical money flow. (3) Gain an understanding on the financial liability of chargebacks and the impact it can have on a business’s bottom line. (4) Be able to describe the traditional manner in which merchants setup and use merchant accounts as well as how accepting online credit card payments affects their operations. (5) Be able to discuss the effectiveness of the fraud tools that the credit card associations provide eCommerce merchants.

Expected time to complete training: 90 minutes (includes quizzes and exam)

Course Applicability:

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Prerequisites: As an introductory level course there are no prerequisites or professional experience requirements to enroll.

The Fraud Practice's Online Portal and Training Courses:

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Enroll Now for $80 This training course is available online and can be started today.

Enrollment is easy and takes just a few minutes. You'll first need an account in our online training portal which can be created here. This free account can then be used to register for any of The Fraud Practice's online training courses or certification programs. With lessons available online 24x7, you are able to begin the Introduction to eCommerce Credit Card Payments online training course immediately after enrolling.

Course Access: Unrestricted

Course Availability: Online, In-House and Webinar

Pricing & Online Enrollment: Take this course for only $80 by Enrolling Now.

We Want 100% Satisfaction: There is nothing worse than signing up for training only to find out that it wasn't on the topic you expected, or it wasn't advanced enough to provide value. If you have any doubt about the fit of a course to your particular needs, please give us a call. We will be happy to discuss the course, and to provide a more detailed overview on the content to ensure you make the most of your training dollars and time.

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Whether training for your job role today or training for the role you want tomorrow, the eCommerce Chargeback Specialist training and certification program will provide you with the essential knowledge you need to perform efficient and reliable processing of chargebacks within an organization.

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Online Training Course

Introduction to eCommerce Credit Card Payments Online Training Course

A fundamentals session that covers the credit card process flow defining each of the "payment players." This course reviews payment concepts such as authorizations, settlements, reversals, chargebacks and the credit card association's high risk programs.

The content is broken down into bite sizes, which gives me the ability to take lesson if I have 30 minutes at the end of the day. When at home I know I can take a lesson or two and not need to invest a whole lot of time.

T. Lee
Director of Product Marketing, Transaction Network Services