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eCommerce Merchant Fraud Signals

The eCommerce Merchant Fraud Signals course provides a primer for individuals that work within sales or customer service in an acquirer, payment processor or aggregator institution. When dealing with merchants all of these entities must be vigilant to look for and spot suspicious merchants so they don't end up holding the losses from a merchant that turns out to be fraudulent.

Fraudsters are just as likely to impersonate a legitimate merchant as they are to commit fraud against another merchant. In this session you will learn about the many different signals that high risk merchants may show by considering factors such as their account activity, profile data, behavior and other signals that can be seen when using tools and data sources discussed and provided during this course.

Key Concepts Covered:

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After completing this course you should be able to answer and discuss the following questions:
(1) What are the three types of merchant fraud and how do they differ? (2) What are the general guidelines for identifying high risk merchants? (3) What signals in a merchant's profile or transactional patterns indicate high risk? (4) What sources can I use to verify a business is legitimate and who owns their web domain?

Training Objectives: (1) Gain a basic understanding of the ways merchants can commit fraud online. (2) Discuss the high risk behaviors that typical merchants don’t show. (3) Be able to identify signals that convey high risk for an eCommerce merchant. (4) Know where to and how to verify key information such as state/provincial/national business registration and web domain ownership.

Expected time to complete training: 90 minutes (includes quizzes and exam)

Course Applicability:

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Prerequisites: This is an Intermediate course and requires some basic knowledge, training or experience on the subject matter to understand the course material.

The Fraud Practice's Online Portal and Training Courses:

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Enroll Now for $140 This training course is available online and can be started today.

Enrollment is easy and takes just a few minutes. You'll first need an account in our online training portal which can be created here. This free account can then be used to register for any of The Fraud Practice's online training courses or certification programs. With lessons available online 24x7, you are able to begin the eCommerce Merchant Fraud Signals online training course soon after enrolling.

Course Access: Restricted - This course contains sensitive information and can only be taken by participants that have been approved by The Fraud Practice. Upon registration for this course you must provide contact and employment information that will be verified by The Fraud Practice before you may begin. Please allow up to one business day for full course access to be granted after submitting this information.

Course Availability: Online, In-House and Webinar

Pricing & Online Enrollment: Take this course for only $140 by Enrolling Now.

We Want 100% Satisfaction: There is nothing worse than signing up for training only to find out that it wasn't on the topic you expected, or it wasn't advanced enough to provide value. If you have any doubt about the fit of a course to your particular needs, please give us a call. We will be happy to discuss the course, and to provide a more detailed overview on the content to ensure you make the most of your training dollars and time.

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A specialist certification track focused on providing acquirer account management personnel knowledge on common merchant related operational processes and tools related to fraud management so they can excel at account management.

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Online Training Course

eCommerce Merchant Fraud Signals Online Training Course

An online training session defining different types of merchant fraud and high risk merchant signals while providing examples for each as specific sources for verifying and validating online merchants are also discussed.

I have taken online courses in fraud before, but they weren’t this specific to CNP.

E. Gallo
Director of Global Risk Management, Retail Decisions