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ecommerce fraud Agent

The eCommerce Fraud Agent Career Track and professional certification trains individuals on the fundamentals of eCommerce credit card payments and fraud as well as the techniques to perform identity authentication, verification and manual reviews.

The Fraud Practice offers several levels of professional certification for personnel in the e-payments and fraud industries with varying levels of experience and for different job functions. There aren't any schools teaching potential employees about how to look for, prevent and manage fraud from online and telephone sales. It is up to each business owner to develop their own training programs to train new employees in their call centers, risk teams and operations team about online payments and fraud, and this means training can be limited, informal and sometimes way off the mark. The eCommerce Fraud Agent Certification Track provides a concise training regimen for individuals looking to enter into the risk space; and for employers to feel more confident that new employees will be productive in their new roles faster and with less overhead to get them going.

Key Concepts Covered:

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What you can Expect from this Career Track: Individuals taking this Certification Track will be trained to take on roles within fraud teams as an operational Fraud Agent. As an eCommerce Fraud Agent you will be able to perform general fraud screening tasks as well as conduct customer authentication and verification using online fraud tools.

Expected Time to Complete Training: 4-6 Hours (includes quizzes, session tests and final exam)
You don't need to take the entire track in one sitting, it is broken down into a series of training sessions that last from 10 to 20 minutes each, making it easy to work the training program into a busy schedule.

Track Information & Applicability:

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Prerequisites: This is a Beginner level Certification Track and requires no prior knowledge, training or experience on the subject matter.

Beginner Level Certification Track
Level of Difficulty: This is a Beginner level training program with no prior experience or training required.


The Fraud Practice's Online Training Portal and Certification Tracks:

related Tracks Enroll Now for $200

Enroll Now for $200 This training course is available online and can be started today.

Enrollment is easy and takes just a few minutes. You'll first need an account in our online training portal which can be created here. This free account can then be used to register for any of The Fraud Practice's online training courses or certification tracks. With lessons available online 24x7, you are able to begin the eCommerce Fraud Agent Track immediately after verifying and approving enrollment.

Access: Unrestricted

Availability: Online, In-House and Webinar

Pricing & Online Enrollment: Take this course for only $200 by Enrolling Now.

We Want 100% Satisfaction: There is nothing worse than signing up for training only to find out that it wasn't on the topic you expected, or it wasn't advanced enough to provide value. If you have any doubt about the fit of a course to your particular needs, please give us a call. We will be happy to discuss the course, and to provide a more detailed overview on the content to ensure you make the most of your training dollars and time.

related Tracks Enroll Now for $200

  • eCommerce Credit Card Payments

    Introduction to eCommerce
    Credit Card Payments

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  • eCommerce Fraud Fundamentals Training Course

    Introduction to eCommerce
    Fraud Fundamentals

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  • e-Identity Training Course

    Introduction to eIdentity
    Authentication & Verification

    Read More
  • Fraud Manual Review Tools Training Course

    Introduction to Fraud
    Manual Review Tools

    Read More

ABout this Training Program

Certification Track

Merchant Certification Track

eCommerce Fraud Agent Certification Logo

The visual representation is very impressive - top notch. The flow charts and graphics break down technical and high level topics into very easy to understand visual representations. Everything is broken down in a way that can be applied to real business issues.

E. Gallo
Director of Global Risk Management,
Retail Decisions